success stories

Alphabet Denmark

Alphabet Denmark

Alphabet Denmark

Tailored fleet portal with a modular backend designed for streamlined administration and sales efficiency

Tailored fleet portal with a modular backend designed for streamlined administration and sales efficiency

Tailored fleet portal with a modular backend designed for streamlined administration and sales efficiency

The opportunity

With substantial ambitions for their leasing operations in Denmark Alphabet Denmark wanted to invest significantly in new IT solutions to support their administration and sales.

What we deliver

Stacc Bytelab have designed the solutions to ensure a premium customer experience while streamlining sales and administration at Alphabet. Alphabet’s fleet portal allows business customers to easily find and configure company cars. The portal is intuitively designed, aligning with Alphabet's corporate identity, and offers smart features for customers.

Through the fleet portal, customers can compare models, configure specifications, request quotes, and view car policies, ensuring selections align with both their preferences and Alphabet's policies. This process is streamlined as inquiries move automatically to Bytelab Car Commerce for Alphabet's Key Account Managers to facilitate quote adjustments and direct approvals.

The portal's integration with Bytelab Car Commerce enables Alphabet to manage fleet offers effectively, from car imports to setting specifications. Offers and policies are customized, incorporating TCO limits and eco-friendly options, simplifying policy management and ensuring customers only see suitable vehicles.

Upon offer acceptance, the process for contract creation, credit checks, document generation, and digital signing is activated, leading to ERP system initiation. Active contracts, displayed with expiry dates, along with automated notification emails, ensure customers can seamlessly order new company cars from Alphabet, optimizing both customer experience and operational efficiency.

"We entered a partnership with Bytelab as we had a clear goal to enhance our offerings to business customers with fleet agreements. We needed an efficient system for management, and Bytelab has been our reliable partner in this process" - says Majbrit Scheuerlein, Marketing and CRM Manager at Alphabet Denmark.

alphabet.com/dk