Process automation platform
Handling the complete origination process.
Retail financial analysis
Market leading affordability engine.
Lifecycle management of loans and credits.
The solution includes flexible rules that govern the degree of automation and score each loan application according to the "traffic light principle”: green (automatic approval), yellow (requires manual processing), or red (automatic rejection). For applications scored as “green”, the solution automatically generates relevant loan documents and sends these for digital signing.
Case management for "yellow" applications
Stacc Consumer Finance comes with a case management solution that is based on the following principles:
Role-based access based on power of attorney
Queue oriented case handling with separate queues for selected roles and tasks
Relevant data for the current task is presented to the case manager
A case can be forwarded to the credit committee or 4-eye control
All comments and decisions can be included in the same case memo
Communication with the customer for additional documentation or information
Possibility to change items in the application for recalculation and new scoring
Online overview of ongoing processes
Online changes of business/scoring rules
The complete origination process is logged, including each step, who did what and when, including answers from 3rd party data sources. This ensures traceability and documentation for later audits, analysis of the origination process regarding tuning, improvements etc. Customer data is handled according to GDPR compliance requirements.
From disbursement to full repayment
After the loan applicant has signed the loan documents, the granted loan or credit is automatically created in Stacc Core that will handle the complete life cycle management of loans and credits from disbursement to full repayment.
Stacc Core is based on the Microsoft Dynamics 365 Business Central platform, which is compatible with other Microsoft products like Windows, Office, and Power BI. The solution includes the following overall functions:
Automated lifecycle management of loans and credits
Disbursement of loans and credits
Integrated accounting solution
Stacc Core is based on a high degree of automated life cycle processes from disbursement of loans to full repayment. The solution includes various forms of jobs/processes to be run in the system, some of which are run automatically at a fixed interval and at a given time, while other jobs can be started manually when needed.
When the credit process is completed and a loan has been granted, Core will start the disbursement process based on agreed level of automation. Loan disbursements are automatically booked and prepared for daily remittance at the settlement bank. How often this job should be run is optional, but normally a remittance is made once per day.
It is possible to configure a requirement for 4-eye control and approval of the payout proposal before the file is exported.
Stacc Core performs interest calculation and invoicing according to the agreed payment plan on the individual loan. Standard bank integration (SEPA) ensures automated handling, rule-based matching and accounting of all payments. The solution also supports handling unidentified payments, extraordinary payments and easy returns of incoming payments unrelated to portfolio.
Stacc Core includes an automated default management routine that handles reminders for missing payments and is integrated with 3rd parties for external debt collection, for invoice/term collection or full credit collection.
The solution also offers flexible support for interest rate changes, including customer notification and integration with MyPages developed by Stacc or your own existing pages.
Stacc Core integrates with national debt registers and allows for authorized government access to account data via API.
All events and transactions in the portfolio are also represented as accounting transactions, divided by month and relevant account dimensions such as sales channel, agent, product, and so on. This ensures a full audit trail and transparency between your credit portfolio and the accounting. Core could either function as a complete accounting solution or the system can export data at the selected aggregation level to an external accounting system.
The solution ensures absolute consistency of transactions between the credit portfolio and the accounting, as well as high data quality and automated government reporting.