Support

Stacc Support Services

Stacc Support Services provide reliable, expert assistance to help you resolve issues quickly and maximise the value of your solution.

File Support ticket

Visit Trust Center

Support

Stacc Support Services

Stacc Support Services provide reliable, expert assistance to help you resolve issues quickly and maximise the value of your solution.

File Support ticket

Visit Trust Center

Support

Stacc Support Services

Stacc Support Services provide reliable, expert assistance to help you resolve issues quickly and maximise the value of your solution.

File ticket

Trust Center

What to expect

Distinctive service quality

Our promise is to deliver fast, reliable and knowledgable support.

85%

of customer survey respondents rate our Customer Support as Excellent or Good.

Source: 2025 Stacc Customer survey

We are happy with our cooperation with Stacc. You know your domain well and are a true partner in developing our business going forward.
Asset finance customer
Easy to get in touch with and good service.
Asset finance customer
Customer support is great.
Commercial lending customer
Your support and our relationship with you are very valuable for us.
Commercial lending customer
Fast reaction, innovation and understanding of the business.
Asset finance customer
Quick response and availability on support cases.
Mortgage customer
Stacc is flexible and quick when needed.
Consumer finance customer
Our service manager provides excellent service and is a pleasure to collaborate with.
Commercial lending customer
Good discussions with Stacc's support team and business developers when our bank experiences troubles.
Mortgage customer
Flexible can-do attitude and good understanding of our business
Asset finance customer
Flexible and solution-oriented when it comes to finding simple and quick solutions
Consumer finance customer
Stacc has very service-minded and knowledgable coworkers, who are easy to collaborate with!
Commercial lending customer

We are happy with our cooperation with Stacc. You know your domain well and are a true partner in developing our business going forward.
Asset finance customer
Easy to get in touch with and good service.
Asset finance customer
Customer support is great.
Commercial lending customer
Your support and our relationship with you are very valuable for us.
Commercial lending customer
Fast reaction, innovation and understanding of the business.
Asset finance customer
Quick response and availability on support cases.
Mortgage customer
Stacc is flexible and quick when needed.
Consumer finance customer
Our service manager provides excellent service and is a pleasure to collaborate with.
Commercial lending customer
Good discussions with Stacc's support team and business developers when our bank experiences troubles.
Mortgage customer
Flexible can-do attitude and good understanding of our business
Asset finance customer
Flexible and solution-oriented when it comes to finding simple and quick solutions
Consumer finance customer
Stacc has very service-minded and knowledgable coworkers, who are easy to collaborate with!
Commercial lending customer

Fast reaction, innovation and understanding of the business.
Asset finance customer
Quick response and availability on support cases.
Mortgage customer
Stacc is flexible and quick when needed.
Consumer finance customer
Our service manager provides excellent service and is a pleasure to collaborate with.
Commercial lending customer

Good discussions with Stacc's support team and business developers when our bank experiences troubles.
Mortgage customer
Flexible can-do attitude and good understanding of our business
Asset finance customer
Flexible and solution-oriented when it comes to finding simple and quick solutions
Consumer finance customer
Stacc has very service-minded and knowledgable coworkers, who are easy to collaborate with!
Commercial lending customer

Support services

How we can help

Our support services are built to give you confidence and clarity — from self-serve resources to hands-on guidance, we make sure you always have the right help when you need it most.

Ticketed assistance

Log issues, track progress and collaborate with our team from first response to resolution.

Knowledge base

Access guides, how-to's and release notes to quickly find answers on your own.

Incident response

Stay informed with clear updates and coordinated escalation when something isn’t working as expected.

Integration help

Get best-practice guidance for APIs, environments and third-party integrations.

Enablement and training

Benefit from hands-on sessions and onboarding materials to help your team get productive faster.

Compliance and security

Find resources and support for assessments, data handling and certifications.

Get in touch

Available to assist you

Need help from our support team? We are here for you.

File support ticket

support.stacc.com

Send e-mail

support@stacc.com

Call support*

+47 55 52 77 77

Visit Trust Center

trust.stacc.com

Support is open Monday-Friday from 08:30 to 16:00.
Your organisation may also have dedicated support contact details, such as for 24/7/365 support services or other technical support. Reach out to your Customer Success Manager for further details.

Support is open Monday-Friday from 08:30 to 16:00. Your organisation may also have dedicated support contact details, such as for 24/7/365 support services or other technical support. Reach out to your Customer Success Manager for further details.

* Support is open Monday-Friday from 08:30 to 16:00.
Your organisation may also have dedicated support contact details, such as for 24/7/365 support services or other technical support. Reach out to your Customer Success Manager for further details.