Stacc Insight provides an advisory solution for financial advisors, enabling precise and reliable advice based on unique customer insight for retail and commercial banking clients. Vågsholm is eager to help Insight grow, and to make a difference for customers and colleagues.
The new CEO has a bachelor’s degree in International Marketing from BI Bergen and a Master of Science in Economics and Business Administration from NSEBA (NHH). After that she worked nine years in PwC Consulting, delivering projects spanning from regulatory compliance to strategy and process improvement projects for several clients, mostly within the banking and insurance sector. She came to Stacc from a position at Sbanken, where she first managed the customer service department and back-office functions before establishing and managing a new department for customer experience, comprising of UX, two autonomous teams and content management.
I love to learn new things and have never been afraid to take on a new challenge. Stacc is an amazing company, which combines the vibrant pulse and energy of a start-up with the expertise and knowledge of a mature company. When I was asked to join Stacc, I was humble and grateful for the opportunity and knew immediately that I had to say yes!
Insight has a large customer base with loyal customers who utilise the product every day. Some of Insights strengths are the intrinsic quality of the advanced calculations, and the stable performance over time — both of which are resulting from the competent people, some of which have worked in the company their entire professional life.
Throughout my career I have always been client facing and been preoccupied with improvement. We can all improve — both as individuals and as organisations. Very often customers and employees are a gold mine when it comes to ideas for improvements that matter, but they are either not listened to or have the time or the right channels to make their ideas heard. Stacc has nurtured a culture for change, which is necessary for the times ahead.
New challenges ahead
At Stacc Insight we see that banks and other financial institutions are requesting our calculations to build their own self-service solutions. We are on track and working to adapt to this new environment and challenges that follows. It’s tricky to find the right way to do this, but we feel we are seeing big possibilities for our clients. In addition, Stacc Insight is in the middle of transitioning from a traditional deployment regime, where the banks run our installations themselves to servicing our clients from the cloud.
The technology and processes to deliver in the new regime is bleeding edge, and this brings new challenges to ensure information security and stability. But the cloud is not the final goal. What our clients will gain is a stable, more flexible and scalable solution. We will also be able to update and improve functions and the user experience much more frequently.
As more and more data sources are easily available, we can integrate and give more insight and clarity to our banks and advisors — better data, better advice!
We recently launched SME-analysis (Stacc Insight BM). The SME market has been underserved for years, and we experience huge demand both nationally and internationally.
It humbles me to hear feedback from so many grateful clients. It is clear that Stacc Insight has worked hard to gain the level of trust in the market. Our focus ahead is to continue delivering quality while adapting and innovating!