The Challenge
Sparebanken Vest wanted to be the first Norwegian mobile-only bank and established a fighter-brand to be a mortgage loan challenger, offering fee-free loans with low interest. The bank also wanted to adjust the interest rate down automatically in line with the increase in value of the property.
Stacc was brought in as experts in UX-design for banks.
The Solution
Stacc delivers award-winning UX design, helping the bank provide an excellent customer experience, focused on what the business needed combined with the user experience the customers would love.
A team from Stacc worked closely with the Bulder team and designed both the app and the user experience. From the smooth onboarding, to the simple payment solution and the forward-thinking status page with recurring subscriptions, invoices and incoming salary.
The solution is integrated with automatic look-up of the property value from a public register to make it possible to adjust the interest rate down in line with the increase in property value.
The Result
Since 2019, more than 30,000 customers have saved money by moving their mortgages to Bulder. Based on reviews from over 1,000 users, Bulder has been awarded Customer Favorite for the years 2021, 2022, and 2023 on the independent comparison platform bytt.no
Bulder fra Sparebanken Vest
Since 2019, more than 30,000 customers have saved money by moving their mortgages to Bulder. Based on reviews from over 1,000 users, Bulder has been awarded Customer Favorite for the years 2021, 2022, and 2023 on the independent comparison platform bytt.no
Stacc solutions in use
Project tags
Strategic Consulting
